Suppliers and Trade Contacts

IMPORTANT: Please note that all repairs require the consent of the owners corporation – any repairs undertaken without such consent may not be reimbursed. Additionally, if you contact a utility and the fault is not related to common property, you may be liable for any fee incurred.

Emergency Services

Police/Fire/Ambulance Emergencies: 000

Crime Stoppers: 1300 333 000 https://nsw.crimestoppers.com.au/

Police Assistance Line: 131 444 https://portal.police.nsw.gov.au/

Newcastle Police Station: 0249 290 999

Acculon Emergency Contacts

Lift Emergencies: OTIS 1800 626 847

Electrical and Garage Door: Core Electrical 0437 013 490

Gas and Plumbing: Durable Plumbing 0466 015 780

Intercom/Fobs: SSM Services 0249 689 304

Preffered Suppliers

Air Conditioning: New Age Air 0249 611 999

Fire Services: Coastal Fire Services 0447 713 712

Gas and Plumbing: Durable Plumbing 0466 015 780

Painting and building repairs: AJC Builders 0418 224 267

Locksmiths

IMPORTANT: If your entry door lock is faulty and requires replacement or repair, you must contact A. J. Edden Locksmiths as they are the only company with the authority to issue the security keys to Acculon. Your security door key also allows access to the fire stairs.

A. J. Edden Locksmiths 49685550 (for keys & Lock replacement)

If you are inadvertently locked out of your apartment, you may contact any authorised locksmith, at your own cost. We recommend Newcastle Locksmiths.

Newcastle Locksmiths 49637666 (no key cutting or lock replacement)

Utilities

Water: Hunter Water 1300 657 000

Electricity

  • Bills and Payments: your service provider

  • Outages: Ausgrid 131 388

Gas

  • Bills and Payments: your service provider

  • Outages: Jemena 131 909

Phone/Internet: contact your service provider